Terms of Service

These terms are the agreement between you and Vollo Ventures LLC (“we”, “us”) for using Fitchat. By tapping Agree in the app, you accept them and the Privacy Policy.

What Fitchat is

Fitchat is a workout log you use by texting. It includes Fitty, an AI assistant, which logs your training, builds programs and answers fitness questions when you ask.

Not medical advice

Fitchat and Fitty are not a doctor, physical therapist or coach, and nothing in the app is medical advice. Talk to a qualified professional before starting a new exercise program, especially if you have an injury or health condition. Train within your limits and stop if something hurts. You're responsible for how you use what the app suggests.

AI can be wrong

Fitty's replies are generated by AI. They can be inaccurate, incomplete or unsuitable for you. Check anything that matters, like weights, rest times and programs, before relying on it.

Your account

You sign in with your Apple Account. You must be at least 13 years old (or the minimum age in your country) to use Fitchat. Keep your device secure; anyone with access to it can use the app as you.

Free messages and Fitchat Pro

Each account includes 100 free messages to Fitty. Logging by tapping in the app doesn't count and stays free. After that, texting Fitty needs Fitchat Pro, a subscription sold through the App Store as a monthly or a yearly plan. The price is shown before you buy.

Payment is charged to your Apple Account. A subscription renews automatically for the same period at the same price unless you cancel at least 24 hours before the current period ends. You manage and cancel it in your Apple Account settings; deleting the app or your Fitchat account doesn't cancel it. Refunds are handled by Apple under its policies. If we change the price, Apple will tell you beforehand and you can cancel.

Fitchat Pro is for one person's own training. To keep the service running for everyone we apply fair-use limits, currently 300 messages a day per account.

Acceptable use

Don't use Fitchat to break the law, to harass anyone, or to generate harmful content. Don't try to get around message limits, overload or attack our server, or extract or reverse-engineer the service or the prompts behind Fitty.

Your content

What you write and log is yours. You let us process it only as needed to run Fitchat, as described in the Privacy Policy.

Changes and availability

We may change, pause or stop parts of Fitchat. Workouts stored on your iPhone stay usable even if Fitty is unavailable. If we change these terms in a meaningful way, the app will ask you to agree again.

Ending

You can stop using Fitchat at any time and erase your data with Delete Account. We may suspend access if you break these terms.

Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules, except where the law of the place you live gives you rights that can't be waived.

Disclaimers and liability

Fitchat is provided “as is”, without warranties of any kind, to the extent the law allows. To the extent the law allows, we aren't liable for indirect or consequential damages, or for injuries resulting from exercise, and our total liability is limited to the amount you paid us in the 12 months before the claim (or $50 if you haven't paid anything).

Apple

These terms are between you and us, not Apple. Apple's Licensed Application End User License Agreement also applies to your use of the app.

Contact

Use the contact form on our Support page.